I’ve been travelling the US to see how healthcare providers use HFACS. What have I learned?
I’ve been travelling the US to see how healthcare providers use HFACS. What have I learned?
When patients are harmed in healthcare we have a duty to prevent it happening again. HFACS helps improve investigations and generate better solutions.
We need values-based leadership in healthcare. But ‘having values’ does not provide easy answers to difficult leadership dilemmas.
In these times of NHS ‘austerity’ are we in danger of forgetting the importance of leadership for safety?
I am working with St George’s Healthcare NHS Trust to understand how they support patients and staff after patient safety incidents
I chaired NHS England’s ‘Surgical Never Events Task Force’. Our report has now been published.