Tag archive

Improving incident investigations & safety systems

Improving incident investigations & safety systems

When patients are harmed in healthcare we have a duty to prevent it happening again. HFACS helps improve investigations and generate better solutions.

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Experiencing healing through Restorative Review

Experiencing healing through Restorative Review

Tailored support for health professionals in moral crisis – Jasmine talks about how it has helped.

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Restorative justice for the NHS?

Restorative justice for the NHS?

Can principles of restorative justice help rebuild trust when things go wrong in healthcare?

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What is Patient Experience?

What is Patient Experience?

Everyone agrees ‘patient experience’ is important. My latest article in Clinical Governance asks what ‘patient experience’ really means.

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