This year several organisations published advice for health professionals on raising and responding concerns. How useful is it?
This year several organisations published advice for health professionals on raising and responding concerns. How useful is it?
Do you have experience of effectively acting on concerns about quality of care? Our film needs your story.
Restorative Review helps professionals act with kindness and honesty after healthcare harm. What is its aim and how does it work?
In an article for HSJ based on my book, Dr Mike Roddis asked if there is a crisis in moral leadership in the NHS. What’s going wrong?
A review on Roy Lilley’s nhsManagers.net website commends Moral Leadership in Medicine as an “enthralling” read.
Everyone agrees ‘patient experience’ is important. My latest article in Clinical Governance asks what ‘patient experience’ really means.