compendium of clearer thinking

Rebuilding trust after patient harm

Alexandra was born profoundly disabled following a forceps delivery. What should care providers do to rebuild trust when care goes wrong?

Continue reading →

Leadership for safety in a time of austerity

Leadership for safety in a time of austerity

In these times of NHS ‘austerity’ are we in danger of forgetting the importance of leadership for safety?

Continue reading →

Experiencing healing through Restorative Review

Experiencing healing through Restorative Review

Tailored support for health professionals in moral crisis – Jasmine talks about how it has helped.

Continue reading →

Do you know your duties of candour? Part 1

Do you know your duties of candour? Part 1

Part One of a case-based quiz exploring the scope of the professional-ethical and statutory duties of candour.

Continue reading →

Knowing your duties of candour, Part 2

Knowing your duties of candour, Part 2

Part Two of my quiz, to help you build your understanding of the statutory duty of candour

Continue reading →

How to apologise

How to apologise

With apologies now legally mandated, there is a risk their value will be undermined by bureaucracy and cynicism. Here’s how to resist.

Continue reading →

Page 2 of 4 1 2 3 4