Tag archive

Lessons for improving investigations with HFACS

Lessons for improving investigations with HFACS

I’ve been travelling the US to see how healthcare providers use HFACS. What have I learned?

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Values-based leadership in a time of austerity

Values-based leadership in a time of austerity

We need values-based leadership in healthcare. But ‘having values’ does not provide easy answers to difficult leadership dilemmas.

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Leadership for safety in a time of austerity

Leadership for safety in a time of austerity

In these times of NHS ‘austerity’ are we in danger of forgetting the importance of leadership for safety?

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A crisis of moral leadership?

A crisis of moral leadership?

In an article for HSJ based on my book, Dr Mike Roddis asked if there is a crisis in moral leadership in the NHS. What’s going wrong?

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“Thought provoking & fascinating” book

“Thought provoking & fascinating” book

A review on Roy Lilley’s nhsManagers.net website commends Moral Leadership in Medicine as an “enthralling” read.

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What is Patient Experience?

What is Patient Experience?

Everyone agrees ‘patient experience’ is important. My latest article in Clinical Governance asks what ‘patient experience’ really means.

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