HFACS was tried & tested in aviation and is now being used in healthcare. It makes investigations more effective, and helps diagnose the quality of safety systems.
We need values-based leadership in healthcare. But ‘having values’ does not provide easy answers to difficult leadership dilemmas.
Alexandra was born profoundly disabled following a forceps delivery. What should hospitals do to rebuild trust when care goes wrong?
With apologies now legally mandated, there is a risk their value will be undermined by bureaucracy and cynicism. Here’s how to resist.
Part One of a case-based quiz exploring the scope of the professional-ethical and statutory duties of candour.
Part Two of my quiz, to help you build your understanding of the statutory duty of candour
Tailored support for health professionals in moral crisis – Jasmine talks about how it has helped.